FREQUENTLY ASKED QUESTIONS

  When is JC Transit closed?

New Years Day
Martin Luther King’s Birthday
Good Friday
Memorial Day
Independence Day
Labor Day
Veteran’s Day
Thanksgiving Day
Friday after Thanksgiving
Christmas Eve
Christmas Day

   What information do I need?

You should be prepared to give the dispatcher the following information:

Your name, address, telephone number.
Date and time of your appointment.
Destination.
Special requirements (Wheelchair).
If you have an aide (aides will ride free but others riding with you will be charged a fare).
You should be ready no later than half an hour prior to your scheduled pick-up time. You should wait at a main entrance or curbside if weather permits. The driver will wait three (3) minutes for you to board the van.

What if I have to cancel my ride?

If you need to cancel your ride, you must notify the JC Transit office as soon as possible a minimum of one hour prior to your scheduled ride. To cancel your ride call, 586-0233. If you do not ride when the van arrives for your pick-up and you have not called the Transit office to cancel you will be charged the current public rate for a no show. Payment must be made for no show trips before any other trips can be scheduled.

Can everybody ride the JCT vans?

Seats are available to the general public on all routes.

How can I find out more about the van routes or services?

Call JCT at 586-0233 Can JCT give me a ride to the doctor?

Yes, try to give us at least a 24 hour notice.

May I use tobacco products or eat and drink on the van?

Sorry, for the safety and comfort of everyone riding on JCT vans, eating, drinking and use of tobacco products are not permitted.

Can JCT handle someone in a wheelchair?

Yes, JCT has lift-vans for easy loading and unloading wheelchairs.
JCT does not provide wheelchairs, it it the person's responsibility to have their own.

Does JCT provide child restraint seats?

No. child restraint seats must be provided by the parent or guardian. Any child who is younger than 8 or who weighs less than 80 pounds must be secured in a child restraint seat.